FAQs

Yes! Wood is a natural material, meaning no two pieces will ever have identical grain patterns, color variations, or character marks. Every TEN42 Customs creation is truly one of a kind.

Absolutely. Custom work is one of our specialties. Whether you're looking for a dining table, charcuterie board, display piece, or something entirely unique, we'd love to discuss your vision.

Simply submit a Custom Order request through our website. We'll discuss your project, materials, dimensions, design preferences, timeline, and budget before providing a quote.

Lead times vary depending on project size, material availability, and current workload. Smaller projects may be completed in a few weeks, while larger furniture projects may require several months.

We work with a variety of domestic and exotic hardwoods, including walnut, maple, oak, cherry, and other specialty species. Material availability can vary throughout the year.

Yes. Any charcuterie boards, cutting boards, or food-contact products are finished using food-safe materials appropriate for their intended use.

We recommend avoiding prolonged moisture exposure, harsh chemicals, and extreme temperatures. Detailed care instructions are provided with applicable products. You can also refer to our Care Instructions page for more info!

Orders ship Monday through Friday with the exception of national holidays. Orders with expedited delivery must reach us before 2 p.m. (Eastern Standard Time) to ship same day unless an item is subject to a ship delay.

Overnight and Saturday delivery are not available options for Hawaii and Alaska.

Ground: Orders will ship within one to two business days from the date placed. Allow one to seven business days for delivery.
2-Day: Allow two business days for delivery.
Overnight: Expected delivery is the following business day.
Priority Overnight: Expected delivery is the following business day between 12 p.m. and 2 p.m. in most areas.
Saturday Delivery: Orders must be placed between Thursday 2 p.m. and Friday 1:59 p.m. (Eastern Standard Time). Expected delivery is Saturday between 12 p.m. and 2.p.m. in most areas.
In-Store Pickup: Your order will ship with the delivery method chosen at checkout. You will be notified by email when your order is available in-store. For FedEx Ground service, allow one to seven business days for delivery once in transit.

After placing an order, you will receive a confirmation email. When we have completed the creation of your new piece, then you will receive another email with shipping details. You can easily view your shipping status by clicking on the tracking link in this email! Of course, you're always free to reach out to us here if you have any questions.

Each piece can be personalized with names, dates, logos, badge numbers, unit insignias, challenge coin displays, and other custom details.

Most of the time, yes!

If you have a custom project in mind, contact us and we'll discuss the possibilities.